FAQs

When do you send verification status update?

You can expect our API to push an update to your webhook whenever the status of the address changes:

1. from "in_progress" to "verified".

2. from "in_progress" to "unverifiable"

Address verification statuses

Status	Description
in_progress	the verification process is ongoing
verified	the verification process has completed and the address is verified.
unverifiable	the verification process has completed and the address was not verified.

How long does verification take?

We expect an address to be verified within 3-7 days.

Verification profile cycles run for a maximum of 7 days inclusive of the 7th day. Between the 3rd and 7th day you can expect to get a status of "verified" if the address is verified otherwise on the 8th day you'd get a status update that the address is "unverifiable". At this stage the verification profile will end and is considered complete.

Immediately after you get either of these status changes, and if the client is still sending data, a new verification profile is created with a new "address_verification_id" where the initial status for the new verification profile is set to "in_progress". The cycle then repeats as described above.