Comment on page
Some frequently asked questions about OkHi
The accuracy of the GPS on the device can differ greatly depending on reception and device type. We only collect data points within a few hundred meters of where they drop the pin for the address and analyse these over time. As we aggregate many of these points the accuracy of any single data point does not massively influence the verification.
Another type of accuracy is the confidence that we have in reducing false positives in the verification process. While we are constantly improving the ML models, our standards are comfortably higher than any other type of address verification.
A re-verification is when we run verification on an address that has been previously verified. This process is done to make sure a user still stays at the address they were previously or to try again after correcting for circumstances that may have resulting in a
Not at addressor
It depends widely on how much data our systems receive and we aim to verify as fast as possible - without comprimising on accuracy. For the first time an address is being verified, it takes at least 36hours for us to be sure and we will continue trying to verify the address for up to 8 days. (80% of successful verifications come in within 48 hours.)
Only addresses that have started verification show up on the dashboard. (So they won't show if they an address is only created without verification starting.) You can always see a full history of addresses that were previously verified on the customer dashboard.