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Common questions and pitfalls when dealing with Verification Statuses.
You can expect our API to push an update to your webhook whenever the status of the address changes:
- 1.from initial no status to
- 2.from no status to
- 3.from no status to
We expect an address to be verified within 2-8 days.
Verification windows run for a maximum of 4 days inclusive of the 4th day. Between the 2nd and 4th day you can expect to get a status of
verifiedif the address is verified. Otherwise on the 8th day you'd get a status update that the address is
not_at_address. At this stage the 1st verification window will end and is considered complete.
Immediately after you get either of these status changes, and if the client is still sending data, a new verification window is started with a new
address_verification_id. The cycle then repeats one more time as described above.
When a new verification has started it will be in the
first_timemode. Once we have determined that the address is
not_at_addressin the first or second window, we will change the mode to
continuous. If by the 8th day at the end of the second window we have not been able to determine if the address is
not_at_addressthen we will classify it as
unknownand change the mode to
continousmode, we will continue to periodically collect data from the device to improve or update this status but do not post these changes via the webook or to the Dashboard.